Schlagwort-Archive: Solution Focused Leadership

SF Live Podcast – Episode #3 – Interview mit Philipp Erb – Swisscom

Episode #3: Interview with Philipp Erb, Responsible for the Swisscom Facilitator Community – Swisscom (in English)

Solution Focus live “Conversations with Leaders” – Episode #3

Interview: Dominik Godat with Philipp Erb | Intro & Outro: Elfie Czerny |Music: www.bensound.com

Solution Focus (SF) changed his perspective on leadership and his way of talking to his employees completely.  On today’s show we were curious how Philipp Erb made his transition from traditional leadership with 14 direct reports to a passionate Solution Focused leader responsible for 210 employees that foster change at Swisscom. And we got fantastic answers that can make all the difference for you! Get to know Philipp’s passion and the differences SF has made in his daily leadership life. Learn more about his coffee meetings with his employees, how he shifts the focus to what works and how he appreciates even the smallest steps.

In this episode Dominik and Philipp explore:

  • how Solution Focus helps Philipp in his dynamic business environment.
  • how his employees react when he asks them questions instead of giving them advice or telling them what to do.
  • the role of appreciation in Philipps work since he uses the SF appraoch.
  • where and how Philipp uses scaling in his leadership function.
  • how he leads 210 people directly.
  • how he shifts the focus of his employees to what works.
  • how appreciation and focusing on what works allows new solutions to arise.
  • what Philipp does when he says he „walks the talk“.
  • how he talks about questions so that his employees grab what SF is about whithout teaching them SF.
  • how he uses the potential of his team and shows them with this how they can use the potential of the teams they work with as facilitators.
  • what is different for Philipp since he’s been applying the SF approach in his leadership function.
  • how he deals with people who don’t want to answer questions or just want an answer from him.
  • how he responds to answers he „doesn’t like“.
  • how SF helps an organization to get more towards a self-organized company.
  • how SF leadership builds up trust and what positive effects emerge out of that.
  • what challenges Philipp is facing right now.
  • how he deals with people who are not (yet) SF.
  • how he deals with the challenge of not giving advice to people.
  • the importance of reflection for himself and reflection with other people in intervision groups.
  • what was helpful for Philipp in making the transition from traditional leadership to SF leadership.
  • three things Philipp would tell SF beginners that could benefit them.

Höre dir Episode #3 hier an.


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Herzlich,
Dominik Godat & Elfie Czerny

Article: Solution Focused Leadership – From working practice towards a descriptive model of SF Leadership

Although SF is used in Leadership, so far, the outlines of Solution Focused Leadership (SFL) are vague. There has only little literature been published about SFL and there is not yet an empirically derived model. To make SFL more accessible and discussable, the following research study aimed to find out what works in SFL and to describe the working practice in a descriptive model. The research was done in two steps: In step one, 52 international SF practitioners were asked in focus groups and expert interviews how SFL is noticeable and what SF Leaders do. Out of this, an initial descriptive model of SFL was developed. The second step aimed to validate and refine these ideas. With an online survey, 57 SF Leaders worldwide reported their success stories and their perception of the defined model aspects. The refined model displays SF Leadership practice as an ongoing interactional behaviour in between Leaders, employees, and stakeholders with the focus on „Platform Building“, „Future Perfect“, „Discovering What Works“, „Affirming“, „Small Steps (Signs)“, and „Experiments“ with the aim to achieve better results, influence behaviour of others, and/or feel better. SF Leadership behaviour is mutually amplified by supportive behaviour of superiors, employees and stakeholders as well as reaching the desired outcomes. SFL does not only work very well in various situations and can be applied in almost any setting, but also fits a dynamic and challenging environment. SF Leadership can, thus, be seen as a new Leadership style and a promise for the future!

Read the full article here: Godat, D. (2013). Solution Focused Leadership – From Working Practice towards a Descriptive Model of SFL. www.solutionfocusedleadership.com